Archive for the ‘network’ Category

Network issues with Node 3

Saturday, March 14th, 2009

Right now there is what looks to be a network issue going on in the datacenter where Node 3 is located. We have contacted the datacenter for further information and will update this post when we have more information to provide for you.

We apologize for the inconvenience.

2009-03-14, 13:46 GMT+1
UPDATE:
The network seem to have been stabilized now. If you experience any issues apart from what is posted above, please email support@henleg.com

2009-03-14, 14:46 GMT+1
UPDATE:
There are still some lingering network issues to certain locations, we do know that the datacenter is working on it. We have not received an ETA on when this issue will be totally over, but it shouldn’t take too much time. Once again we apologize for any inconvenience this might have caused you. We will keep this post updated as we get to know more.

2009-03-14, 15:10 GMT+1
UPDATE: Network connectivity seems to have been restored to all locations now. We’ll update this post as further information comes in. Naturally, getting the network up and running is the biggest priority for the technicians on site at the datacenter and a RFO (Reason For Outage) takes lower priority. To verify the server status from different locations than your own, go to http://host-tracker.com and put in your website’s full domain name there. Also see the Pingdom Status page for Node 3 to see if there are any issues currently. If you have any questions, please email support@henleg.com and your inquiry will be answered as soon as possible.

Network issues with Node 3

Friday, February 13th, 2009

There is currently a network issue going on at the Datacenter where Node 3 is located. When this is fixed, this post will be updated.

We apologize for any inconvenience this has caused.

2009-02-13, 21:42 GMT+1
UPDATE: The reason to this outage was a so called DDOS attack against the Datacenter where Node 3 is located in. The issue is now labelled as resolved. Thank you for your patience